In preparation for the workflow redesign necessitated for implementation of an EHR, the first step should be to:

In preparation for the workflow redesign necessitated for implementation of an EHR, the first step should be to:

• A. assess compatibility with EHR
• B. assess the EHR requirements
• C. conduct surveys about workflow
• D. map the current workflow

Answer: (D)

Mapping the current workflow is essential because it reveals how work is actually done today—who performs each step, the sequence of activities, data flowing between roles, handoffs, and where delays or errors occur. This baseline makes visible bottlenecks, redundancies, and non-value-added steps that the EHR should address, ensuring the future workflow is grounded in real practice rather than assumptions. Once the as-is workflow is clearly documented, you can design the future workflow to align with the EHR’s capabilities and requirements, and you can gather targeted input from users to validate and refine the redesign. In short, understanding the present process first provides the foundation for effective, user-centered EHR workflow redesign.

Mapping the current workflow is essential because it reveals how work is actually done today—who performs each step, the sequence of activities, data flowing between roles, handoffs, and where delays or errors occur. This baseline makes visible bottlenecks, redundancies, and non-value-added steps that the EHR should address, ensuring the future workflow is grounded in real practice rather than assumptions. Once the as-is workflow is clearly documented, you can design the future workflow to align with the EHR’s capabilities and requirements, and you can gather targeted input from users to validate and refine the redesign. In short, understanding the present process first provides the foundation for effective, user-centered EHR workflow redesign.